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Root Cause Analysis - CISA Exam Questions & Answers Practice
Root Cause Analysis - CISA Exam Questions & Answers Practice
Q). The primary objective of performing a root cause analysis is to
A. Ask why three times.
B. Perform an analysis that justifies the recommendations.
C. Determine the costs and benefits of the proposed recommendations.
D. Ensure that you are not trying to address symptoms rather than the real problem that needs to be solved.
Answer: The correct answer is D. Answers B and C are not correct because they are related to recommendations and not to the root cause. Answer A is a technique used in root cause analysis. So out of the options given the best answer is D.
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